24/7 EMERGENCY · KENSINGTON(463) 223-3831
Insurance Questions Answered

Water Damage Restoration Crew Serving Kensington

When water is spreading through your Kensington home right now, Kensington Water Restoration delivers fast, around the clock emergency response for burst pipes, sewage backups, and storm intrusion. Our IICRC certified crews handle the full job, from extraction through reconstruction, and coordinate directly with your insurance carrier.

If your call goes to voicemail, expect a call back from us within 15 minutes.

★★★★★
4.92,380+ Google reviews
bbb A+ Rated business certificationiicrc fire and water damage vermont 2 certification
Quick Answer

Water emergency in Kensington? Kensington Water Restoration dispatches IICRC certified crews 24/7 for water extraction, flooded basement cleanup, burst pipe response, and complete structural drying, with every step documented for your insurance claim. Call (463) 223-3831.

  • Services: water damage restoration, basement flooding, sewage cleanup, storm damage
  • Service area: Kensington, Hendricks County, IN and surrounding areas
  • Response time: Same day for Kensington inquiries; 24/7 emergency service available
  • Licensed and insured (License #RC21100059)
  • Serving Kensington, IN since 2018
Request a Visit

Schedule Your Free Damage Assessment

Our inspection of a Kensington home is a room by room walkthrough, not a glance. Walls are measured with non penetrating meters at multiple heights to catch wicking above the visible water line, then confirmed with a penetrating meter where readings spike. We check baseboards and trim, subfloor seams, insulation in suspect cavities, behind cabinets and appliances, under sinks, around water heaters and washing machines, and the full basement perimeter where slab and wall meet. Thermal imaging maps hidden moisture behind finished surfaces, and a hygrometer captures ambient temperature and humidity so drying targets are realistic. The reason for this thoroughness in Kensington homes is simple: undetected moisture is what feeds mold colonies that surface a month later, long after the visible water is gone.

Assessment at no charge
Within 2 hours response in Kensington
Licensed (#RC21100059) and fully insured
Insurance claims managed at no extra cost

I agree to be contacted by Kensington Water Restoration regarding my inquiry.

When water hits a Kensington home, the clock starts immediately. Materials begin to absorb moisture. Drywall and carpet hold water. Within 24 to 48 hours, mold can start. Within days, structural drying becomes harder. The response window for keeping a water emergency from becoming a much bigger problem is short, and we know it.

Emergency water removal is the sprint; structural drying is the marathon. The best Kensington restoration work pulls the bulk water in hours, then places air movers and dehumidification to chase moisture out of studs, subfloor, and cavities over the following days, monitored and documented throughout.

From the first call to the final walkthrough, one accountable crew handles your Kensington loss: extraction, drying, documentation, and coordination with your insurance carrier. No handoffs, no chasing subcontractors, no wondering who owns the outcome.

5,000+
Projects Completed
4.9★
Google Rating
2,380+
Google Reviews
7+
Years Experience
24hr
Storm Response
Flexible Financing

Payment Options That Work for You

A water loss is rarely a planned expense. Our lender partners offer terms that fit a range of budgets so you can move forward while insurance settles. Ask Kensington Water Restoration for current rates.

0%
12 Months
No Interest, No Payments

Pay for your project at a later time, but lock in today's pricing. Ideal for homeowners waiting on insurance settlements.

  • No payments for 12 months
  • No interest if paid in full
  • Lock in current pricing today
8.99%
Up to 20 Years
Long-Term Financing

Spread your investment over up to 20 years with fixed equal payments. The right choice for larger projects or homeowners who prefer lower monthly amounts.

  • Up to 20-year terms available
  • Fixed equal payments
  • Ideal for larger restoration projects
Ask About Financing

Subject to credit approval. Ask your project lead for current terms and promotions.

Rapid ResponseIICRC CertifiedLocal CrewLicensed ProsDocumentation Done RightTrusted WorkmanshipFree Inspections24/7 DispatchRapid ResponseIICRC CertifiedLocal CrewLicensed ProsDocumentation Done RightTrusted WorkmanshipFree Inspections24/7 Dispatch
Professional Services

Water Damage Restoration Services in Kensington

Every service below starts with finding where the water came from and measuring how far it spread.

Water Damage Restoration in Kensington

Serving Kensington: full scope residential water damage response, from emergency extraction and structural drying through mold prevention and final reconstruction, performed to IICRC S500 standards.

Learn more

Basement Flooding in Kensington

For Kensington addresses, extraction of standing water from finished and unfinished basements, drying of walls, framing, and slab, and removal of contaminated materials when groundwater or sewage is involved.

Learn more

Sewage Cleanup in Kensington

Serving Kensington: category 3 water cleanup with proper containment, PPE, removal of contaminated porous materials, antimicrobial treatment, and verification before reconstruction begins.

Learn more

Storm Damage in Kensington

In Kensington, response to water intrusion from severe weather, including extraction, drying, and documentation of damage for insurance, with rebuild of affected interior assemblies.

Learn more

Commercial Water Restoration in Kensington

For Kensington addresses, water damage mitigation for commercial properties, with scheduling and containment designed to keep parts of the operation running where possible during drying and repair.

Learn more

Commercial Flood Damage Cleanup in Kensington

For Kensington addresses, large loss flood response for commercial buildings, including high volume extraction, structural drying, contents handling, and coordination with property managers and adjusters.

Learn more

Commercial Sewage Cleanup in Kensington

Serving Kensington: containment and remediation of sewage events in commercial spaces per IICRC S500 Category 3 protocols, including disposal of contaminated materials and antimicrobial treatment.

Learn more

Commercial Mold Remediation in Kensington

For Kensington addresses, mold remediation for commercial properties performed to IICRC S520 standards, with full containment, HEPA filtration, and post remediation verification.

Learn more

Commercial Storm Damage in Kensington

In Kensington, storm response for commercial buildings, including water extraction, structural drying, board up coordination, and interior reconstruction tied to a single claim.

Learn more
Aaron Christy founder Kensington Water Restoration
Aaron Christy
Founder
About Us

Local Expertise, Real Results

Restoration is the only work we do, and that focus is what Kensington homeowners feel from the first phone call.

When you discover water in your Kensington home, you have a short window to make decisions that affect the next 30 days of your life. Kensington Water Restoration answers Kensington emergency calls 24 hours a day with a typical 2 hour dispatch on emergencies, IICRC trained crews, and the documentation your insurance carrier requires from photo one.

Kensington Water Restoration provides water damage restoration in Kensington and the surrounding Hendricks County area, responding to homes across the broader service region day and night. Restoration is the only work we do, which means every truck dispatched to Kensington arrives stocked for extraction, drying, and the rebuild that follows. Our crews are experienced technicians, licensed and insured, led by IICRC certified technicians rather than crew. That structure matters when a Kensington homeowner is standing in a flooded basement at 3 AM and needs one accountable team from the first call through the final walk through.

Every job we run in Kensington follows the IICRC S500 standard for water damage restoration, with mold work performed to the S520 standard when contamination is found. The process starts with a moisture assessment using thermal imaging and penetrating meters, then moves into controlled extraction, structural drying with monitored dehumidification and air movement, antimicrobial application where conditions warrant, and verification readings before any reconstruction begins. Skipping a step in that sequence is how trapped moisture turns into mold thirty days later. Working to the standard is slower on day one and far cheaper for the homeowner on day forty.

Our Promise

Three commitments to every Kensington homeowner who calls. First, fast emergency response, dispatched day or night, because every hour without extraction expands the affected area. Second, IICRC certified technicians trained to the S500 standard, working with calibrated meters and commercial drying equipment rather than guesswork. Third, a free on site inspection before any work begins, and full coordination with your insurance carrier if you have an active claim, so you understand the scope and the documentation supports a clean claim process.

Why Kensington Chooses Us

What We Do in Kensington That Others Skip

IICRC certified technicians, documented moisture mapping, and a single accountable crew from extraction through reconstruction for Kensington homes.

Around the Clock Dispatch

Water damage does not wait for business hours, and neither do we. Call our 24/7 emergency line and a crew is dispatched to your Kensington address with extraction equipment, dehumidifiers, and air movers already loaded. Starting mitigation quickly is what limits secondary damage to flooring, drywall, and framing.

IICRC S500 Discipline

Our technicians are IICRC certified and work to the S500 standard for water damage restoration. In practice that means every loss is classified by Category and Class, moisture readings are logged, and drying continues until materials match unaffected baselines. Kensington homeowners get a defensible, documented process instead of a guess.

Mitigation Through Rebuild

The crew that extracts the water also hangs the new drywall, sets the trim, and rolls the final coat of paint. One company handles the full scope, so there is no gap between dry out and reconstruction where your Kensington home sits half demolished waiting on a separate contractor.

Insurance Coordination

We work with your insurance carrier from the first walkthrough, with photo documentation, written moisture maps, and a scope of work tied to the IICRC standard. Proper documentation is what turns a stressful claim into a clean one. We coordinate with your adjuster so you can focus on your family.

Our Process

Inside the Work at Kensington Water Restoration

The first phase on any Kensington job is moisture assessment and Category determination. A certified technician walks the property with thermal imaging and meters, identifies the source (broken supply line, dishwasher hose, sewer backup, storm intrusion through a compromised envelope), and classifies the water as Category 1, 2, or 3 per IICRC S500. The full scope of affected materials is mapped before a single piece of drying equipment is staged. This usually takes one to two hours and sets the foundation for everything that follows, including the insurance conversation.

Phase two is documentation and insurance coordination. Before any mitigation starts, every affected area is photographed and video walked, with a written moisture map showing meter readings by location. We contact your insurance adjuster directly, present the scope of work, and tie our mitigation activity to the standard the carrier expects. Most Kensington homeowners never have to translate technical language to their adjuster because we are already speaking it. The carrier sees a documented, justified scope, which is what moves a claim forward without back and forth delays.

Phase three is drying execution followed by reconstruction. Air movers and dehumidifiers are placed using structural drying calculations based on affected square footage and material types, then monitored daily with readings logged until materials hit the dry standard. Controlled demolition removes only what cannot be saved. Then reconstruction begins: drywall, insulation, flooring, paint, trim, doors, and finish carpentry, bringing the Kensington home back to pre loss condition. Sequencing the work this way keeps the project moving without the typical gap between dry out and rebuild.

Rapid Emergency Dispatch

Trucks roll to Kensington loaded with extraction equipment, commercial dehumidifiers, and air movers, led by an IICRC certified technician. Extraction begins on arrival to limit how far water spreads into flooring assemblies and wall cavities. The faster standing water is removed, the less material has to come out later.

Category Determination

Every loss is classified per IICRC S500 protocol. Category 1 (clean supply line water), Category 2 (gray water from appliances or toilet overflow without solids), and Category 3 (sewage, floodwater, long standing contamination) each demand a different response. The written assessment drives equipment selection, PPE, and which materials can be dried versus removed.

Insurance Partnership

We work with your insurance carrier, not around them. The scope is justified with photos, moisture maps, and meter readings tied to industry standards. There are transparent invoicing.

Verified Dry Standard

Drying continues until moisture content in affected materials matches unaffected baselines, confirmed by daily meter readings. Reconstruction does not start until those numbers are met. That discipline is what prevents the call thirty days later about a musty smell behind new drywall.

Watch for these in Kensington

Common Water Damage Causes in Kensington

01

Appliance Failures

Dishwashers, washing machines, refrigerator ice maker lines, and water heaters fail without warning. Slow leaks behind appliances can run weeks before the wall behind them shows visible damage.

02

Roof Leak Reaching the Ceiling

A ceiling that bulges is holding water above it, and standing under it to poke a hole is how people get hurt. We relieve it in a controlled way, extract what comes down, and pull the soaked insulation, because insulation that has been saturated does not dry in place.

03

Vacant Property Freeze

A loss discovered days after it started is a different scope than one caught in an hour. Water has been standing, humidity has been high, and growth has had time, so this work usually starts with containment before any drying equipment goes in.

04

Toilet Wax Ring and Flange Failure

Any toilet that rocks slightly under you has already broken its seal. Every flush sends a little water into the floor around the flange. In Kensington homes with a bath over living space, the ceiling stain arrives months after the rocking started.

05

Frozen Pipe in an Exterior Wall

Kitchen sinks on outside walls, second floor baths over unheated garages, and any run through a rim joist are the usual spots. Opening cabinet doors on the coldest nights and letting a fixture trickle costs nothing and prevents most of these.

06

Tub and Shower Pan Leaks

Tub surrounds leak at the spout penetration, at the valve escutcheon, and where the deck meets the wall. Any of the three puts water behind the surround, soaking framing and subfloor without ever running across the bathroom floor.

First Steps

What to Do While You Wait for a Water Damage Crew in Kensington

Before the crew gets to your Kensington home, focus on the water source and on safety. The checklist below covers both, plus a few things that protect your floors and belongings while you wait.

1. Stop the source

For a toilet or a washing machine, close the small shutoff valve behind it. If the leak is bigger, or you can't tell where it starts, close the main valve for the whole house and leave it off until our crew checks the source.

2. Unplug what you can reach safely

If a lamp or a space heater is plugged in near the water and the floor around it is still dry, unplug it and carry it to a dry room. Leave anything that's sitting in water exactly where it is for the crew.

3. Keep everyone on dry ground

Set up a spot in a dry part of the house for kids and pets while you work through this list. Floodwater and sewage both carry germs, and wet stairs and floors are easy to slip on.

4. Get belongings off the floor

Lift loose items and boxes onto a table or a bed in a dry room. Storage bins with snap lids can wait a little longer, but open cardboard boxes should come out of the water first.

5. Keep stains off the carpet

Metal furniture feet can rust, and wood finishes can bleed into wet carpet. A square of foil or a plastic container lid under each leg keeps both off the carpet, and it takes only a few minutes to do.

6. Leave the record to us

You have enough to deal with in the first hour. Our crew documents the damage with photos and moisture readings as soon as we arrive, and we walk you through what we found once the work is underway.

7. Use the right tools for small spills

Towels and a mop handle a small amount of clean water. For more than that, use a shop vac rated for wet pickup, and keep regular household vacuums away from the water.

8. Have a few details ready

It helps to know roughly when the water started and whether it's clean water from a pipe or dirty water from a drain. If you're unsure about either one, the crew sorts it out on site.

After these steps, the next move is a call to our dispatch line so a crew can start extraction at your Kensington home.

How We Work

Three Simple Steps

Whether the water came from a pipe or a storm, the job moves through these same steps.

1

The First Call

Emergency calls skip the queue, and a crew is dispatched within 2 hours. Fast response is the whole reason the line stays staffed.

2

Inspection and the File

The scope you sign is the scope we bill. The documentation is yours to keep, claim or no claim. We measure the dry areas too, so there is a baseline to prove against.

3

Verified Dry

The last day is measured, not estimated. Water out, air movers in, materials dried, structure restored. Verification happens before reconstruction, most Kensington dry outs inside 3 to 5 days.

Documentation

How the Photo Report Works After Water Damage in Kensington

Our crew takes the damage photos and moisture readings when we arrive, and those go into a photo report that's yours to keep. It answers the first questions homeowners usually have, starting with what got wet and what can be saved.

The source, in pictures

Whether it was a cracked pipe or a sump pump that quit, the first photos in the report show the source up close and in the context of the room around it. That helps your plumber see the same thing we saw.

Water you can't see

Water often ends up somewhere out of sight, like under cabinets or inside a wall cavity. The report shows those spots with readings and photos so nothing gets closed back up while it's still wet.

Pictures you can keep

Every photo in the report comes from our crew, taken on site during each visit. You keep a copy of the full set, which is handy if you sell the house later and a buyer asks about the water damage.

Saving what can be saved

Drying in place is usually less disruptive than tearing out and replacing, and the readings show when it's possible. The report notes what the crew is drying in place and what it plans to remove, with photos of both.

Daily readings while it dries

While the equipment runs, the crew comes back to take new readings, and those go into the report too. You can follow the numbers as they drop and see which rooms are closest to finished.

We walk you through it

Once the first readings are in, we sit down with you and go through the report in plain language. You can see what's going on inside your walls from your living room and ask about anything that doesn't make sense.

Deciding with your insurance company

We document damage with a photo report and walk you through what we found, so you can decide with your insurance company. Read your own policy to see what it covers, because each one is a little different.

Call our dispatch line, and the crew will begin your photo report as soon as they reach your Kensington home.

Before You Hire

Questions to Ask a Water Damage Company in Kensington

Clear answers to these questions make it easier to compare restoration companies in Kensington.

Can I see an itemized estimate?

Ask for every line item in writing. Many insurers price water losses in Xactimate, so an estimate in that format is easier for an adjuster to review.

Does my policy require a certain company?

Ask your adjuster before you sign anything, and read the work authorization so you know what you're agreeing to.

What happens if you find mold?

Ask how mold behind walls or under floors gets handled, and whether that work is priced apart from the drying.

Who handles repairs after drying?

Ask who replaces drywall, flooring, paint and trim once the structure is dry, and whether one company can do both stages.

Who will be working in my home?

Ask whether the crew works for the company you called or for a subcontractor, and who's in charge on site each day.

How will you show me it's dry?

Ask for moisture readings on the first visit and the last one, so you can see the numbers reach dry standard.

Indiana Climate

Indiana Weather Drives Restoration Calls Year Round

Indiana weather drives a predictable rhythm of water damage calls across Kensington. Winter cold snaps freeze and split supply lines in exterior walls and crawl spaces. Spring saturates Hendricks County clay until groundwater pushes through foundation joints. Summer storms force wind driven rain through compromised envelopes, and high humidity accelerates mold in any space not fully dried.

Winter Pipe Bursts

Indiana cold snaps regularly drop temperatures into the single digits, and that is when supply lines in exterior walls, crawl spaces, and unconditioned basements freeze and split. A burst quarter inch line can release hundreds of gallons before anyone notices. When called to a Kensington home with a frozen pipe failure, we extract, set containment, and begin structural drying the same visit.

Spring Saturation Flooding

Hendricks County clay soils hold water, and after a wet spring the ground around foundations stays saturated for weeks. Hydrostatic pressure pushes groundwater through wall cracks, cove joints, and around floor drains into Kensington basements. We extract the standing water, dry the affected materials, and treat any biological contamination from prolonged exposure.

Severe Thunderstorms

Central Indiana summer storms bring straight line winds and heavy rainfall that overwhelms gutters and forces water into homes through compromised envelopes and window wells. Wind driven rain finds gaps that never leak in normal weather. When storm water enters a Kensington home, we identify the intrusion path, extract, dry, and document the damage for your insurance claim.

Summer Humidity and Mold

Indiana summer dew points routinely sit above seventy, and any unaddressed moisture in a basement, crawl space, or under cabinet area becomes a mold incubator within days. Mold colonization begins in the 24 to 48 hour window after wetting. Our crews apply IICRC S520 protocols when remediation is needed, with containment and HEPA filtration to keep spores from spreading.

Restoration in Kensington
Service Area

Where we respond near Kensington

Along with Kensington, our crews respond to the closest neighboring communities, 24/7.

Kensington
Hendricks County
24/7 dispatch · within 2 hours response in most cases.
Water damage restoration by Kensington Water Restoration near Plainfield, IN
Plainfield
Hendricks County
Free damage assessments scheduled in Plainfield.
Water damage restoration by Kensington Water Restoration near Avon, IN
Avon
Hendricks County
Emergency water response dispatched to Avon.
Water damage restoration by Kensington Water Restoration near Mooresville, IN
Mooresville
Morgan County
Water extraction and structural drying crews serve Mooresville.
Water damage restoration by Kensington Water Restoration near Danville, IN
Danville
Hendricks County
Documented moisture readings for Danville insurance claims.
Water damage restoration by Kensington Water Restoration near Brownsburg, IN
Brownsburg
Hendricks County
Sewage and flood cleanup available in Brownsburg.
Water damage restoration by Kensington Water Restoration near Speedway, IN
Speedway
Marion County
Basement flooding response covers Speedway.
Water damage restoration by Kensington Water Restoration near Spring Hill, IN
Spring Hill
Marion County
Free damage assessments scheduled in Spring Hill.
Water damage restoration by Kensington Water Restoration near Wynnedale, IN
Wynnedale
Marion County
Emergency water response dispatched to Wynnedale.
Local Knowledge

What Water Damage Looks Like in Kensington

The conditions that decide how a Kensington job goes.

About Kensington Homes

Information not found. No verified standalone locality named 'Kensington, IN' could be confirmed through search results. All Indiana references to 'Kensington' correspond to named subdivisions or historic districts within other cities (Fort Wayne, Carmel, Indianapolis, Greenwood), not an independent town or community called Kensington, IN. Information not found. 'Kensington, IN' does not appear to exist as a verifiable standalone place. Content cannot be responsibly generated without a confirmed location.

Where We Work in Kensington

We cover homeowners across Kensington near Information not found.

Surrounding Areas We Serve

Our crew also covers Information not found.

Recent Weather Patterns

Information not found

What Our Crew Sees in Kensington

IMPORTANT RESEARCH FINDING: 'Kensington, IN' could not be verified as an existing incorporated town, unincorporated community, or census designated place in Indiana. Indiana search results returned only Kensington named subdivisions within other cities: Kensington Boulevard Historic District in Fort Wayne, Kensington Place in Carmel, Kensington Farms in Indianapolis, and Kensington Grove near Greenwood/Johnson County. Publishing location specific content for a non existent or unverifiable place risks credibility damage. We recommend confirming the intended location, it may be one of the above subdivisions, or a zip code or county area, before drafting content.

The Kensington Area

Information not found. No census recognized place called Kensington, IN was found in any Indiana geographic or demographic database consulted.

The Work

What Each Phase of the Job Covers in Kensington

What the equipment does, what containment is for, and who rebuilds.

Emergency Response and Equipment
Phase one

Emergency response on a Kensington Category 1 or Category 2 loss starts the moment our truck pulls up. Onboard equipment includes commercial water extraction equipment sized for the affected area, commercial dehumidifiers matched to the cubic footage, professional air movers, calibrated moisture meters, and thermal imaging. Extraction begins promptly, and structural drying is set the same day so the home is actively losing moisture before our crew leaves the first visit. Daily monitoring follows, with readings logged at each visit until materials hit the dry standard. Inside the home, work zones are contained with plastic, unaffected areas are protected, and walkways are kept clear. You get a clear picture of what is happening day by day, what equipment stays running, and when the next milestone hits.

First 24 to 48 hoursCategory 1 and 2
Containment and Decontamination
Phase two

Category 3 water (sewage backup, floodwater, long stagnant contamination) and full mold remediation per IICRC S520 require a different posture. The work area is sealed with six mil plastic barriers floor to ceiling, with taped seams and sealed entry points. Negative air machines pull contained air through HEPA filtration before exhausting outside, so contamination does not migrate into clean areas of the Kensington home. Technicians wear full PPE per the standard: Tyvek suits, respirators rated for the hazard, nitrile gloves, and eye protection. Contaminated porous materials are cut, bagged, and disposed of rather than dried in place. Remaining structure receives an antimicrobial application, and when warranted we use post remediation air sampling to verify the space is safe to occupy. This is the phase where shortcuts cause long term health problems, and IICRC discipline matters most.

Category 3IICRC S500 and S520
Reconstruction
Phase three

Reconstruction is where most restoration jobs in Kensington stall, because most companies hand off after drying to a separate general contractor. Two crews, two schedules, two billing cycles, and weeks of the home sitting in demolition while paperwork moves between offices. We handle the rebuild ourselves. Drywall hung, taped, mudded, sanded, primed, and painted. Flooring replaced (carpet and pad, vinyl plank, hardwood refinish, tile reset). Trim and baseboards reinstalled or replaced, doors rehung, cabinetry repaired or replaced, and finish carpentry completed. One project manager is your point of contact from the first phone call through the final walk through, with one schedule moving the home from wet to finished. That continuity is what gets Kensington homeowners back into a normal kitchen, a normal basement, a normal living room without the usual gap.

Same crewSame claim
Living With the Equipment

What Happens During the Days Your Kensington Home Is Drying

Drying is the longest part of a water job, and it happens while you're living in the house. The notes below cover what the equipment does and what the crew needs from you while it runs.

The equipment runs around the clock

Air movers and dehumidifiers run day and night, and they make a steady hum you'll hear through the house. The sound means air is moving across the wet surfaces, which is how the moisture gets pulled out.

Leave it where the crew set it

Each air mover is aimed at a specific wall or section of floor. Leave the units where they are and keep them running overnight. If one needs to move, call us and the crew will reposition it.

Keep windows closed

Open windows let humid outdoor air in, and the dehumidifiers then have to dry that air too. Keep the windows shut in the rooms being dried until the crew tells you to open them.

Your electric bill

Running several machines for days will raise your electric bill for that month, and that's a normal part of drying a home. The crew removes each unit as soon as the readings say its area is dry.

Pets and drying rooms

Pets tend to be curious about the noise and the warm air, so keep them out of the drying rooms when you can. A gate across the doorway works if a door has to stay open.

Tell us what you notice

You live in the house, so you'll notice changes between visits, like a new stain or a smell that wasn't there before. Mention them on the next visit, or call us if something seems wrong.

If you're worried about mold

CDC doesn't recommend mold testing, and EPA says homeowners can usually clean moldy areas under about 10 square feet themselves. If you see or smell mold during the dry out, point it out to the crew on their next visit.

Finishing the dry out

Drying wraps up room by room, so some units may leave before others. When the last readings come back dry, the crew removes the rest of the equipment and walks the house with you.

If something about the setup gets in the way of your household, call us, and the crew will look at it with you on their next visit.

Sources: CDC, About Mold · EPA, A Brief Guide to Mold, Moisture and Your Home

At a Glance

Kensington water damage pricing

Mitigation ranges for Kensington. Insurance covers most claims.

Response: fast for active water emergencies
Dry-out: 3 to 5 days
Important
These are typical pricing ranges for the Kensington market. Your final cost depends on your unique situation. Call (463) 223-3831 for a free on-site inspection.
Category 1 Water Loss
Clean water from supply line, water heater, rainwater. Extraction and structural drying.
$1,500-$8,000+
Category 2 Water Loss
Category 2 contamination to professional standards (sometimes called gray water): dishwasher, washing machine, aquarium discharge. Cleaning plus drying.
$3,000-$12,000+
Category 3 Water Loss
Black water from sewage or contaminated ground source. Full containment protocols.
$5,000-$18,000+
Basement Flood Cleanup
Full basement extraction, structural drying, contents recovery, sanitization, documentation.
$2,500-$10,000+
Sewage Cleanup
IICRC Cat 3 protocols, full containment, professional cleaning, post remediation verification available.
$3,500-$15,000+
Mold Remediation
Professional standards containment, HEPA filtration, removal. Pricing varies by scope.
$500-$15,000+
Mold Mitigation
Proactive containment and drying after a water event to prevent mold growth. Scope determined on site based on conditions. Pricing varies by area, materials, and severity of the underlying water event.
$2,000-$6,000+
Included in ranges
All mitigation ranges above cover water extraction, structural drying with commercial air movers and dehumidifiers, antimicrobial and sanitizing treatments, removal and disposal of unsalvageable materials below the flood line (drywall, insulation, flooring as needed by category), moisture monitoring, and job documentation for insurance.
Quoted separately
Ranges do NOT include reconstruction (drywall, flooring, paint, cabinetry), building permits, specialty trade contractors hired separately by the property owner (plumber, electrician, structural engineer), large scale contaminated material disposal at hazmat scale, contents storage or PODs, or the insurance deductible.
The company behind this site

Kensington Water Restoration is powered by Indy Roof & Restoration

That name matters here: the crews behind this site belong to Indy Roof & Restoration. This is home turf: Indy Roof & Restoration has run central Indiana routes since 2018 and knows Kensington down to the cul-de-sacs. The 2,380+ Google reviews for Indy Roof & Restoration are public.

4.9★
Google rating
2,380+
verified Google reviews
Since 2018
serving central Indiana
5,000+
jobs completed

Licensed and insured · License #RC21100059

The company's credentials: BBB A+ Rated · Owens Corning Preferred Contractor · Malarkey Certified Contractor. You may have seen the team on FOX59, WISH TV, and RTV6. They show up off the clock too, including Habitat for Humanity, Toys for Tots, the annual school supply backpack drive, and local youth sports and school programs across central Indiana.

Common Questions

Your Questions About Kensington Water Damage

Quick answers for Kensington homeowners who just found water on a floor or coming through a ceiling.

Typically, our crews are dispatched to Kensington addresses on a priority basis as soon as the emergency line takes the call, day or night. The truck arrives loaded with commercial extraction equipment, dehumidifiers, air movers, and moisture meters so mitigation can start immediately rather than after a return trip. On arrival, a certified technician walks the affected area with you, identifies the source if it has not been stopped, and begins extraction while the rest of the crew stages drying equipment. Response speed matters because every hour of standing water expands the affected area into flooring, baseboards, and wall cavities. Call our 24/7 emergency line to start dispatch.
On average, most Category 1 jobs in Kensington run $1,500 to $4,500, covering clean water losses from supply lines, appliance overflows, or sink failures with limited affected square footage. Category 2 (gray water) typically falls in the $3,000 to $8,000 range, reflecting the higher containment, additional material removal, and antimicrobial work required. Category 3 losses (sewage backup, floodwater, long standing contamination) generally run $7,000 to $25,000 or more, depending on contamination spread and the reconstruction scope. Final pricing depends on affected area, material type, and Category, which is why we offer a free on site inspection before any number is quoted. Ask about the walk through process when you call.
It depends on the cause and your specific policy, but most major insurance carriers cover sudden and accidental water damage (a pipe bursts, a supply line fails, a washing machine hose splits) while excluding gradual damage from long term leaks. You will be responsible for your deductible, and the carrier will pay covered repairs above that. Documenting the loss with photos before mitigation starts is critical, which is why our crew handles photo and video documentation, written moisture maps, and meter logs from the first visit. We coordinate with your insurance carrier and present the scope to your adjuster directly. Call us before guessing, the documentation we produce is what supports a clean claim.
Yes, our technicians are IICRC certified and work to the S500 standard for water damage restoration and the S520 standard for mold remediation. S500 governs how water losses are classified by Category and Class, how drying is executed and monitored, and when materials can be saved versus removed. S520 governs containment, PPE, HEPA filtration, and post remediation verification on mold work. For Kensington homeowners, certification means the work is defensible to your insurance carrier and the documentation supports the claim. It also means the crew knows what dry actually looks like on a meter, not just by appearance.
Typically, structural drying on a Category 1 loss in a Kensington home takes three to five days with proper equipment and daily monitoring. Category 2 losses often run five to seven days because of additional material removal and antimicrobial steps. Category 3 work, with sewage or floodwater contamination, can extend seven to ten days or longer depending on demolition scope. Duration is driven by material type (hardwood and plaster dry slower than drywall and carpet), ambient conditions, and how quickly extraction began after the loss. Reconstruction follows drying and is scheduled once meter readings confirm materials have hit the dry standard.
Category 1 is clean water from a sanitary source, like a broken copper supply line, an overflowing bathtub with clean water, or a refrigerator ice maker line. Category 2 is gray water with significant contamination that can cause discomfort or illness, including dishwasher and washing machine discharge, toilet overflow without solids, and aquarium water. Category 3 is black water, grossly contaminated and potentially carrying pathogens, including sewage backup, floodwater from rivers or storms, and any water that has been sitting long enough to grow biological contamination. The Category determines containment, PPE, which materials can be dried versus removed, and the cleanup protocol per IICRC S500.
Typically, mold begins colonizing within 24 to 48 hours of materials becoming wet, given the right conditions of moisture, organic material, and temperatures most homes sit at year round. Indiana summer humidity accelerates that window, and unaddressed moisture in basements, crawl spaces, and wall cavities can show visible growth within several days. Our prevention approach is fast extraction, structural drying to the IICRC dry standard, and antimicrobial application where conditions warrant. When existing mold is found, we shift to IICRC S520 protocols with containment and HEPA filtration. The window matters, which is why immediate response is the single biggest factor in avoiding a mold problem later.
Most Kensington homeowners can take four useful actions while the crew is en route. First, safety: if water has reached outlets or the electrical panel, kill power at the breaker before entering the area. Second, stop the source if it is safe, which usually means shutting off the main water valve for a supply line break. Third, document the damage with phone photos and video of every affected room before anything is moved. Fourth, contact your insurance carrier to open a claim, even if you do not know the full scope yet. Leave wet materials in place if possible so our techs can read the full picture.
Every truck dispatched to a Kensington job carries commercial water extraction equipment for standing water removal, commercial dehumidifiers sized to the affected cubic footage, professional air movers for surface drying, thermal imaging cameras to map hidden moisture behind finished surfaces, and calibrated moisture meters for both non penetrating and penetrating readings. HEPA filtration and negative air machines are deployed when contamination or mold remediation is in scope. Containment supplies (six mil plastic, tape, zip walls) and PPE for Category 2 and 3 work are standard. The equipment is matched to the loss after the on site assessment, not loaded blind.
Yes, we handle reconstruction in house after the dry out is complete, so Kensington homeowners do not need to find and schedule a separate general contractor. The same company that extracted the water and dried the structure hangs new drywall, replaces flooring, reinstalls trim and baseboards, repaints affected areas, and completes finish carpentry. The project runs under one claim, one project manager, and one schedule from emergency dispatch through final walk through. That continuity eliminates the weeks of delay that typically happen when a separate contractor has to be sourced after the dry out. Ask about the full scope process when you call.
From the blog

Helpful guides for Kensington homeowners

Read all articles →

Expert Kensington Restoration Crews Available Now

If water is spreading through your Kensington home right now, or you suspect hidden moisture from a recent storm or appliance failure, call us for fast emergency dispatch. The on site inspection is free with no obligation, and we coordinate with your insurance carrier from the first walkthrough.

Service area

Serving Kensington and the surrounding area

Call NowGet Quote
⚠ Water emergency in Kensington? Tap to call (463) 223-3831